NexPhase would like to extend a very warm welcome to the crew from Galway Bay in Annapolis, Maryland! It was an absolute pleasure to get to know Sean and Gary while working alongside them during our setup and training. This Annapolis gem has been going strong for 20 years now. From their Fish and Chips to their Corned Beef to their incredible Irish Whiskey selection, Galway Bay is as authentic Irish as it gets. Like so many others in the industry, their team was faced with weekly counts that took too much time. Not only did Pro-Count significantly cut this counting time but their ordering is now as easy as pressing a button. Don’t take our word for it…listen to what Gary has to say about Pro-Count and NexPhase!
-Slainte, Galway Bay!
“Our restaurant is celebrating its 20th year in business and we have seen this industry change extensively over that time, I include our adoption of Pro-Count as one of those most major milestones that has helped craft our profitable & successful business.
Our previous “paper & pencil” system took a full Sunday evening and Monday afternoon to compile, transfer to excel, check for errors, compile orders and post to our accountant. No small amount of time. We were looking to more accurately standardize our inventory management, decrease the time taken, errors and hopefully save some money. When researching possible inventory alternatives I kept running into the same problems… too expensive, too laborious, lots of customer attention to get you signed up but little follow through. Pro-Count however made sense to us with their local, focused attention, easy set up & the price was right.
Pro-Count focuses on the solution to the inventory headache and was clearly designed by someone who had actually spent many years compiling inventory. I don’t go to my mechanic for advice about my knees and I don’t go to my doctor for advice on my car, these guys know their stuff and it shows. There’s no extraneous processes or hoops to jump through, it’s simple and to the point. They have solved the inventory management problem and I will proudly state that as long as they are in business I will be a huge proponent of their systems.
It’s as easy as scan, weigh and move on, it’s easy to move around my different storage areas and stows away neatly when not in use. It compiles all my inventory reports and neatly organizes my orders all at the same time so now I can easily train new managers on it and get on to other tasks quickly & efficiently. Alan has been a delight to work with and patiently answered all of our questions, he followed up with us promptly and shows the same attention to customer service that we do in our day to day mission of customer service excellence.
When Alan at Pro-Count asked me to write a testimonial I knew exactly what I wanted to tell you and every restaurateur I know, this will change your business (your life) forever and you’ll never look back. It’s a well priced fully comprehensive solution to the weekly headache with a gold star worthy customer service attitude and built by restaurant people for restaurant people. If you are a small business operator who wants to move your financial processes into good health & streamline your inventory management then Pro-Count is the tool to help you get there. They’re just a phone call away.”
-Gary Brown, Galway Bay. Annapolis, Maryland